Privacy Policy for the University of Calgary Aging and Mental Health Research Group
Introduction
The University of Calgary Aging and Mental Health Research Group is committed to safeguarding the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). This privacy policy governs our actions concerning the collection, use, and disclosure of Personal Information, aligning with the values outlined in the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Identifying Purposes
We collect, use, and disclose Personal Information to provide you with requested products or services and to offer additional products and services that may interest you. The purposes for collecting Personal Information will be identified before or at the time of collection. In certain cases, such as during the order process where name, address, and payment information are provided, purposes for information collection may be clear, and consent may be implied.
Consent
We require knowledge and consent for the collection, use, or disclosure of Personal Information, except where required or permitted by law. Your decision to provide Personal Information is voluntary, but declining may limit our ability to provide products or services. We do not condition product or service supply on consent, except as necessary to provide them.
Limiting Collection
Personal Information collected will be limited to details necessary for identified purposes. With your consent, we may collect Personal Information in person, over the phone, or through mail, fax, or the Internet.
Limiting Use
Disclosure and Retention Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.
Accuracy
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
Safeguarding Customer Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
Openness
We will make information available to you about our policies and practices with respect to the management of your Personal Information.
Customer Access
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.
Handling Customer Complaints and Suggestions
You may direct any questions or enquiries with respect to our privacy policy or our practices by contacting:
Dallas Seitz at dallas.seitz@ucalgary.ca